The campaign is valid on items marked with the “4 = 2” label and is subject to stock availability.
It is valid on the official ONE online store, as well as in ONE stores located in Oeiras Parque, NorteShopping, Braga Parque, Rossio, CascaiShopping Kiosk, Colombo Shopping Center Kiosk, and Vasco da Gama Shopping Center Kiosk, and also at authorized ONE retailers in mainland Portugal and the Autonomous Regions.
The campaign runs from November 11 to November 30, 2025.
Purchases made before or after this period are not eligible for the promotion.
Only full returns of all items purchased under this promotion will be accepted. If you wish to exchange one of the paid items, after it has been sent to our facilities or delivered in a ONE store and quality verified, a voucher for the value of the paid item will be issued to be used for a future purchase on our online store.
Promotional free items (“Buy 2 Get 2 Free”) cannot be exchanged.
This campaign cannot be combined with other ongoing promotions or discounts.
Please note: physical returns or exchanges can only be made in ONE stores located in Portugal.
Use to view more
Use to view more
FREQUENTLY ASKED QUESTIONS
Use to 1 - how do i know which rings are elegible for the buy 2 get 2 free campaign?
Use to 1 - how do i know which rings are elegible for the buy 2 get 2 free campaign?
1 - HOW DO I KNOW WHICH RINGS ARE ELEGIBLE FOR THE BUY 2 GET 2 FREE CAMPAIGN?
The ONE rings that are eligible for the BUY 2 GET 2 FREE campaign are duly marked with a '4 = 2' label. Only these articles are included in this Black Friday campaign.
Use to 2 - i have 4 items with the '4 = 2' label in my cart and i don't see the discount. why is that?
Use to 2 - i have 4 items with the '4 = 2' label in my cart and i don't see the discount. why is that?
2 - I HAVE 4 ITEMS WITH THE '4 = 2' LABEL IN MY CART AND I DON'T SEE THE DISCOUNT. WHY IS THAT?
The BUY 2 GET 2 FREE campaign discount is only visible in the first step of the checkout process when the minimum requirements are met in the cart. At the top of the checkout page you will find a text box with a button to APPLY the discount.
Use to 3 - can i buy items from all campaigns in the same order?
Use to 3 - can i buy items from all campaigns in the same order?
3 - CAN I BUY ITEMS FROM ALL CAMPAIGNS IN THE SAME ORDER?
Yes. It is possible to purchase rings from the BUY 2 GET 2 campaign and items covered by the up to 50% off in the same order.
Use to 4 - can i buy items online and pick up in a one store?
Use to 4 - can i buy items online and pick up in a one store?
4 - CAN I BUY ITEMS ONLINE AND PICK UP IN A ONE STORE?
Yes. You can shop online and, when selecting the delivery method, choose 'In-Store Pickup' and pick one of our stores. You’ll be able to track your order, and as soon as it’s ready, you’ll receive a notification.
Use to 5 - what is the delivery time for orders during black friday?
Use to 5 - what is the delivery time for orders during black friday?
5 - WHAT IS THE DELIVERY TIME FOR ORDERS DURING BLACK FRIDAY?
On each product page, you can check the estimated delivery date range for your order or product—barring any exceptions due to possible courier delays, which are more common during this time of year.
Use to 6 - are shipping costs included in the campaigns?
Use to 6 - are shipping costs included in the campaigns?
6 - ARE SHIPPING COSTS INCLUDED IN THE CAMPAIGNS?
No. Shipping costs will be charged if the order does not have the minimum value to guarantee free shipping.
Use to 7 - is one's black friday online exclusive?
Use to 7 - is one's black friday online exclusive?
7 - IS ONE'S BLACK FRIDAY ONLINE EXCLUSIVE?
No! Black Friday deals are available online at www.onewatchcompany.com, as well as in the 7 ONE physical stores in Portugal: Braga Parque, Norte Shopping, Oeiras Parque, Rossio, CascaiShopping, Centro Comercial Colombo, and Vasco da Gama Shopping Center. You can also find them at ONE partner stores and agents across mainland Portugal and the Islands.
Use to 8 - how can i find out the status of my order?
Use to 8 - how can i find out the status of my order?
8 - HOW CAN I FIND OUT THE STATUS OF MY ORDER?
Using this View order status link you can easily check the status of your order. You can also consult or manage your orders quickly, independently and at any time, in the customer area.
Use to 9 - i'm buying a gift. until when can i exchange it?
Use to 9 - i'm buying a gift. until when can i exchange it?
9 - I'M BUYING A GIFT. UNTIL WHEN CAN I EXCHANGE IT?
All purchases made between November 1st and December 11th, 2025 have a special exchange period that extends until January 11th, 2026. All other conditions, including returns, are subject to the legal 30-day period.
Use to 10 - i'm buying a gift and i need the exchange receipt. how can i get it?
Use to 10 - i'm buying a gift and i need the exchange receipt. how can i get it?
10 - I'M BUYING A GIFT AND I NEED THE EXCHANGE RECEIPT. HOW CAN I GET IT?
The gift voucher is available in your client area immediately after your order has been delivered. You can download or send via email.
Use to 11 - can i exchange or return the rings from the 4=2 promotion?
Use to 11 - can i exchange or return the rings from the 4=2 promotion?
11 - CAN I EXCHANGE OR RETURN THE RINGS FROM THE 4=2 PROMOTION?
According to the campaign terms and conditions, please be advised that the two free rings (lower-priced items) cannot be exchanged or returned. However, you may request a size exchange for the rings you paid for (higher-priced items), subject to stock availability. If the desired size is not available, a voucher corresponding to the value of the item(s) paid for will be issued, which can be used for a future purchase.
Alternatively, you can return the four rings purchased as part of the campaign, and you will be issued a voucher for the total amount paid. This voucher can be used to make a new purchase, allowing you to take advantage of the promotion again, if it is still in effect.
Use to view more
Use to view more
By clicking on this link FAQs you can get more information on our buying and shipping process as well as returns.
Due to the increase in online orders during the period of November and December, logistics processing and delivery times may be longer than normal.
ONE reserves the right, at any time and without prior notice, to restrict, suspend or cancel the promotion if circumstances so require. In no case will your responsibility be called into question.
For further clarification, please contact us via email: info@onewatchcompany.com
